Terms and Conditions

For Peloton Terms of Service or Membership Terms, please visit the below links:

https://www.onepeloton.de/terms-of-service

https://www.onepeloton.de/membership-terms

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Gift Card Terms and Conditions

Last Updated: January 20, 2024

1. Scope of application

These Terms and Conditions for Peloton Gift cards ("Gift Cards Terms") govern the use of the physical and digital gift cards (“Gift Cards”) issued by Totus GC Germany GmbH, c/o Cormoran GmbH, Am Zirkus 2, 10117 Berlin ("Issuer").

2. Use of the Gift Cards

Gift Cards will only be accepted by Peloton Interactive Deutschland GmbH Karl-Liebknecht-Straße 29A, 10178 Berlin ("Peloton") for the purchase of goods and services sold by Peloton in its participating stores in Germany and on the website www.onepeloton.de. Redemption at www.apparel.onepeloton.de are not possible.

The gift Cards may not be used for the purchase of gift cards. The Gift Cards are transferable (e.g. as a gift).

The redemption of Gift Cards for cash is excluded.

Gift Cards cannot be recharged. Gift Cards are also partially redeemable. A current gift card balance will be shown when redeeming in the check-out or following the link provided by e-mail. Alternatively, it may be requested by e-mail to onepelotondegiftcardsupport@cashstar.com A gift card balance displayed online may not yet have been updated when shown.

3. Validity of the Gift Cards

A Gift Card is valid for five years, beginning with the conclusion of the purchase contract for the Gift Card.

4. No resale and no use for marketing purposes

The resale of Gift Cards is not permitted without the consent of the publisher. The Gift Cards may not be used in connection with marketing, advertising, or other sales promotion measures (in particular via websites, Internet advertising, e-mail, telephone marketing, direct advertising, newspaper and magazine advertisements as well as radio and television broadcasts) unless the publisher has given its consent.

5. No replacement of lost and stolen Gift Cards; no redemption in the event of misuse

Lost or stolen Gift Cards will not be replaced. The issuer is not liable for loss, theft, damage, or misuse of the Gift Cards.

The issuer and Peloton may refuse to redeem a gift card if it has been stolen or purloined, acquired by dishonest means, is in violation of these Gift Card Terms or if money laundering is suspected.

6. Choice of law

The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Consumers may at any time invoke more favorable provisions of their home country law.

7. Retrieval of the gift cards terms and customer support.

The gift cards terms are available at peloton.giftcardhelp.de. If you have any questions or problems with a Gift Cards, you can contact onepelotondegiftcardsupport@cashstar.com.

Terms and conditions for the sale of Gift Cards

1. Scope of application and general information

1.1. These Terms and Conditions for the Sale of Gift Cards ("Terms and Conditions of Sale") govern the sale of physical and digital gift cards ("Gift Cards") by Totus GC Germany GmbH, c/o Cormoran GmbH, Am Zirkus 2, 10117 Berlin ("Seller").

1.2. The Seller does not accept any deviating terms and conditions of the purchaser of the Gift Cards ("Purchaser"). This also applies if the Seller does not expressly object to their inclusion.

1.3. The respective gift cards terms apply in addition to the Terms and Conditions of Sale. In the event of contradictions between the Terms and Conditions of Sale and the Gift Card Terms, the provisions of the Gift Card Terms and conditions shall take precedence.

1.4. The current version of the Terms and Conditions of Sale can be accessed and downloaded at any time at peloton.giftcardhelp.de.

2. Purchase process

2.1. Gift Cards are sold via the website onepelotonde.cashstar.com ("Online Shop"). The online shop is operated independently by a third party company, Blackhawk Network Germany GMBH ("CashStar").

2.2. The buyer may select Gift Cards in the Online Shop store and design them according to the available options. After entering the requested information and selecting the gift cards amount and payment method, the buyer can check and, if necessary, correct the information entered by clicking on the "edit shopping cart" button. By clicking on the "Order with obligation to pay" button, the buyer submits a binding offer.

2.3. The receipt of the offer and the processing of the order will be notified to the buyer via the Online Shop. Such notification does not constitute a binding acceptance of the offer. A purchase contract for the gift cards ("Purchase Contract") is only concluded once the buyer is notified of the successful conclusion of the Purchase Contract by e-mail ("Confirmation E-mail").

3. Delivery the Gift Card

If the Gift Card is a digital gift cards or one for self-printing, the buyer can call up the gift cards via a link or button in the Confirmation E-Mail and print it if necessary. If the Gift Card is a physical gift card, the Seller will send the Gift Card to the specified delivery address.

4. Prices and other costs

4.1. All purchase price details in the Online Shop include VAT. Any shipping costs incurred for physical gift cards will be shown separately.

4.2. The buyer must bear the costs for Internet use himself.

5. Terms of payment

5.1. The purchase price for the Gift Cards, including any shipping costs, is due immediately.

5.2. The payment methods displayed in the Online-Shop (VISA or MasterCard) are accepted as payment methods.

6. Warranty and Liability

6.1. The Seller shall be fully liable for material defects or defects of title in accordance with the applicable statutory provisions.

6.2. In all other cases of contractual and non-contractual liability, the Seller shall be liable to the Buyer for damages or reimbursement of futile expenses in the event of intent and gross negligence in accordance with the statutory provisions.

6.3. Furthermore, the Seller shall only be liable - unless otherwise regulated in Section 6.4 - in the event of a breach of a contractual obligation, the fulfillment of which is essential for the proper execution of the purchase contract and on the observance of which the Buyer may regularly rely (so-called cardinal obligation), limited to compensation for foreseeable and typical damage. In all other cases, the Seller's liability is excluded, subject to the provision in Section 6.4.

6.4. Liability for damages resulting from injury to life, limb, or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.

7. Data Protection

Information on data processing and data protection can be found at Privacy Policy.

8. Right of withdrawal

If the buyer is a consumer in accordance with Section 13 of the German Civil Code (BGB) (i.e. a natural person who concludes the purchase contract for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity), the buyer has a right of withdrawal with regard to the purchase contract in accordance with the following provisions.

Withdrawal policy for the purchase of a physical gift cards and a gift card for self-printing

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must send to onepelotondegiftcardsupport@cashstar.com

your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Withdrawal policy for the purchase of digital gift cards

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must send to onepelotondegiftcardsupport@cashstar.com your decision to withdraw from this contract by an unequivocal statement in e-mail. You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you have requested that the services should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).

To Cashstar/TOTUS at onepelotondegiftcardsupport@cashstar.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Date

(*) Delete as appropriate.

9. Final provisions

9.1. The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Consumers may at any time invoke more favorable provisions of their home law.

9.2. The contractual language is German and English. The German version of the terms and conditions is decisive for the interpretation.

9.3. Should individual provisions of these Terms and Conditions of Sale be or become invalid, unenforceable, or unenforceable in whole or in part, this shall not affect the validity, enforceability and enforceability of the remaining provisions of these Terms and Conditions of Sale. The invalid, illegal, unenforceable and/or unenforceable provision shall be deemed to be replaced by a valid, legal, and enforceable provision that reflects as closely as possible the spirit and economic purpose of these Terms and Conditions and the original intention of the parties.

9.4. The European Commission's online dispute resolution (ODR) for private individuals can be accessed via the following link: https://ec.europa.eu/consumers/odr/. The seller is not willing and not obliged to participate in the online dispute resolution procedure of the European Commission or any other dispute resolution procedure.